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2012: DIRECTV DISPUTE WITH VIACOM LEAVES CUSTOMER’S IN THE DARK; DROPS 26 CHANNELS; NO BET, COMEDY CENTRAL, MTV & MORE

11 Jul

DirecTV and Viacom are currently in a dispute which is affecting customer’s around the country.  According to the satellite company they dropped about 26 channels supplied by Viacom, due to a proposed price increase.

If you recently tried watching BET, MTV, Comedy Central, Nickelodeon, Spike TV and many other favorites, you are out of luck.  When you go to these channels the following message appears; “Viacom has forced us to remove this channel.  Visit directvpromise.com for more info.  Please enjoy these other shows while we work on getting this channel back on the air without unfair increase to your bill”.  Seriously?

While it is good to hear that DirecTV is standing up for consumer rights, their abrupt loss of some of my favorite channels is annoying.  Why not continue their dispute behind closed doors and let us enjoy our programming until they come to an agreement.  Did they ask their subscriber’s what they think?  No….they just told us after the fact.

It is said that the increase in fees could equate to 30% more on a customer’s bill.  However, with all the money they charge, it seems that they could afford to eat the cost until they negotiate a fair compromise.  Remember the days of FREE TV?  Although we have more choices today, it seems like we are overcharged anyway.

What do you think about your loss in channels?  Does this seem fair to customer’s who pay over $100 each month already?

 
10 Comments

Posted by on July 11, 2012 in HEADLINE NEWS

 

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10 responses to “2012: DIRECTV DISPUTE WITH VIACOM LEAVES CUSTOMER’S IN THE DARK; DROPS 26 CHANNELS; NO BET, COMEDY CENTRAL, MTV & MORE

  1. Joanne Hudack

    July 11, 2012 at 1:08 pm

    I think losing our channels while they sit back and try to fight for channels is BS directv should just take the lost and give us our channels back I pay between $137.00 &160.00 a month for TV, I never imagined back in the good olds days that i would ever have to pay to watch Tv, Directv just pay viacom what they want leave our BILLS alone and everyone can be happy …..thank you From leave our bills alone &put our channels back today

     
    • brittaj

      July 11, 2012 at 9:32 pm

      Joanne, thanks for your feedback. I agree….it seems like the big companies just want to fill their pockets with more profit rather than consider their customer’s. How much more can we pay before we say ENOUGH!

       
  2. steve

    July 11, 2012 at 1:31 pm

    Yes Direct TV shoulkd stand up for the consumer. I was not their choice to let the channels go dark. Viacom said agree or else. all of the programer are out of control they have found it easier to raise there programing prices than pay a staff to go sell advertising.
    Even your local chanels in every market are allowed to charge service providers a retransmission fee per subscriber for what had been FREE – you mentioned free TV – not even cheep TV any more – Your comments and poll imply that Direct TV had a choice – Your question should have been Should Viacom allow Direct TV to broadcast while they negotiate,

    Please comment further from the other side of the argument – the consumers side!

     
    • brittaj

      July 11, 2012 at 5:57 pm

      Steve, thanks for your feedback. As a DirectV customer myself…I am definitely on the side of the consumer. It’s just the dispute of DirecTV so it would be up to them to take the hit temporairily…Viacom does not owe their customer’s anything.

       
  3. Clara Coughlin

    July 12, 2012 at 10:52 am

    Clara 21
    As far as I’m concerned they can leave those channels dark. The only one I might watch once in awhile is tv land and all they have on there is reruns or the supposedly funny sitcoms like hot in Cleveland, the exes, retired at 35. If they want us to pay more they should offer better shows.

     
    • brittaj

      July 12, 2012 at 3:10 pm

      Clara, thanks for your feedback! But if I pay for them, I want them even if they suck:).

       
  4. jeff

    July 12, 2012 at 2:58 pm

    i told my wife we see a attorney,the handle,s contracts,to see if we have a case against direct-tv and viacom,under our 2 year agreement we pay so much to view the channels we pay for

     
    • brittaj

      July 12, 2012 at 3:09 pm

      GOOD THINKING JEFF! FIGHT FOR THE CONSUMER’S! THANKS:)

       
  5. Monica

    July 16, 2012 at 8:37 pm

    Well I dont care if I dont watch a single one of the channels that have been canceled. I pay good money for my cable services and I want exactly what I paid for. I have guest who watch some of these channels, my daughter has to go next door to a friends house to watch her favorite tv shows on nick. This is one big mess. Im not going to pay more to keep direct tv services so if they dont settle something soon im finding a way out my contrct, also since they are so worried about the customer my bill should be reduced this month.

     
  6. Connie Johnson

    February 27, 2013 at 4:58 pm

    As I see it; we spend tons of money for tons of channels we don’t even ask for. Then to make matters worse they take away what we depend on. Our daily school closings; our weather alerts and our local issues. What we should do; for the monies we pay; is choose what we want as our channels. I have had issues with them for years but until lately I have never thought of changing services. I am considering Dish Tv. Where we live we don’t have the choice of cable. I feel like I am being strong armed into what I want and it doesn’t feel real well. AND yes; our bills should be lowered anyway with the poor choices we have!

     

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